Refund and Returns

At Delaney Dollhouse, we want you to feel completely confident in every purchase you make with us. If for any reason you are not satisfied with your order, we’re here to help. Please review our refund and return policy below:

Returns

  • We accept returns on unused, unopened, and undamaged products within 14 days of the purchase date.

  • All returned items must be in their original packaging and condition.

  • To initiate a return, please contact us at [insert email/contact form link] with your order number and reason for return.

  • Once your return request is approved, we’ll provide you with the return address and instructions.

 

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed back to your original method of payment within 5–10 business days, depending on your bank or card issuer.

  • Please note: shipping costs are non-refundable. If you received free shipping, the actual shipping fee may be deducted from your refund.

 

Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange an item, please email us within 7 days of receiving your order at [insert email/contact form link].

 

Non-Returnable Items

For health and safety reasons, we cannot accept returns or exchanges on:

  • Opened or used beauty products

  • Gift cards

  • Sale or clearance items

 

Contact Us

If you have any questions about our refund and return policy, feel free to reach out:

  • Email: [insert email]

  • Phone: [insert number]

  • Visit us in-store at: [insert address]

At Delaney Dollhouse, your satisfaction matters. We’ll always do our best to ensure your shopping experience is smooth, reliable, and enjoyable.